General Terms and Conditions of Sale
Scope: All goods and services (products) supplied by Infinity Wheels Pty Ltd are supplied on these Terms and Conditions
Order Acceptance: No order shall be binding on Infinity Wheels until accepted by Infinity Wheels. An individual contract for the supply of products, on these terms and conditions, is formed on acceptance by Infinity Wheels of an order from the customer. Infinity Wheels reserves the right to accept any order in whole or in part. Where Infinity Wheels makes a part delivery of any order, such delivery shall constitute a separate contract. No order may be cancelled or varied after acceptance by Infinity Wheels.
Payment Terms: All orders must be paid for via PayPal or Valid Credit Card at the time of order placement.
Title to Products: Ownership of the Products does not pass to the Customer until the Customer has discharged all outstanding indebtedness, whether in respect of the Products or otherwise, to Infinity Wheels. Risk in the Products will pass on delivery to the Customer.
Delivery: Infinity Wheels reserves the right to charge for delivery of the Products at any time, notwithstanding that it may not have previously done so. Administrative fees may also be imposed for orders under certain dollar values. Where prices are stated as inclusive of delivery, delivery is to the delivery point specifically accepted by Infinity Wheels.
Our products will be shipped using various freight companies chosen by Infinity Wheels to cater for specific areas. If your area does not have specific shipping services, your purchases may be sent to the nearest freight depot for collection from there.
Costs: A flat rate of $10 per Wheel is to be charged if shipping is required and is only available to all Metro Coastal areas of Eastern Australia from Cairns to Melbourne. Infinity Wheels reserves the right to charge further freight to areas that fall outside these metro areas.
Stock Availability: All purchases are subject to availability of stock at the time of sale. If items are in stock, they will be dispatched within 1-3 business days, with an estimated delivery time of 1-12 days from dispatch date. In most instances, they will be delivered well within these maximum timelines.
Backorders: If you purchase an item on backorder you are agreeing to purchase the product once it becomes available. Payment is to be made upfront. Infinity Wheels will keep in contact with you regarding time frames of backorder and we may discuss a substitute option of similar standards if the timeline is not acceptable by you the customer.
Refund Policy: Infinity Wheels reserves the right to deny refunds for wrong selection. In the instance that the customer would like an item exchanged or refunded a 15% restocking fee will be charged. It is the customer’s responsibility to organize and cover the costs of any freight for returned / exchanged products. If we have supplied the customer with the wrong fitment or information regarding a product Infinity Wheels will cover the freight costs for returning items and will provide the customer with an alternative product of similar quality. If for whatever reason we cannot provide the customer with an alternative product, Infinity Wheels will then decide on a refund for the customer.
Fitment Stations: Infinity Wheels encourages all customers to select one of our Professional Fitting Stations, to get their products fitted. This will help Local Businesses Succeed and will also ensure a professional job is done ensuring the safety and well being of all persons.
Definitions: Within this website, you may see words used that you may not know the meaning to. Please look over this to clarify a few “Industry Terms Used” to clarify.
Ideal Fitment: This refers to an everyday wheel fitment that we know will work 100% of the time on the selected vehicle, and we will back our fitment selection. Tyre size does need to be considered to avoid scrubbing of tyres on vehicle body parts.
Aggressive Fitment: This refers to a fitment we know works, however in most instances, vehicle modifications may need to be made in order for it to avoid scrubbing. Examples of Modifications include Lifting of vehicle or Body Modifications and Bullbars to help with clearance. Please be careful when selecting an Aggressive Fitment as refunds will not be given due to wrong selection of an Aggressive Fitment.